LUMINOUS GROUP

Working with Luminous Group in particular with Alyson was an excellent experience. I found her commitment and professionalism was out of the top drawer. Being new to the Australian workforce and a complete novice into the recruitment industry, she is an example to me how a top quality recruiter treats their candidate and put in the effort to find the right role inside the right company. I am extremely grateful for her help in getting me settled in Australia.

Alyson from the Luminous Group gave me the service you expect from an experienced Recruiter. Alyson was there every step of the way, providing timely feedback, tempered with coaching advice about how to obtain the position. As a seasoned recruiter Alyson has the people skills to make you feel like anything is obtainable. Upon being offered the role, Alyson negotiated on my behalf to successfully bring the remuneration and benefits up to the level desired. My experience with Alyson has really been one of no hassles; she is a uniquely spirited professional recruiter who listens to what you want and matches you to the role. I would have no problems in recommending Alyson to any aspiring Recruitment Consultant

I was extremely impressed with the swift and prompt action taken by Alyson Jenner assisting me to take that next career step in recruitment. She has an excellent eye for matching candidate / consultant with the right working culture environment. There is also a genuine honesty that was immediate upon meeting her. I felt that I have made a very good friend in Alyson. Alyson always delivered every action she had set out to do, always keeping me up to the minute with any progress news. Alyson did more than offer a service or simply carry out her job. Whilst dealing with Alyson and noticing her impeccable work ethics, I’ve now taken on board these practices, to ensure I deliver this kind of service to my candidates and clients. She made me feel like a million dollars! Not only did I start a new position with a fabulous organisation, I referred one of my colleagues who was successfully placed and now I’m being rewarded with $500 in shopping vouchers of my choice!!!Does it get any better than that??? Cheers Mate!!!Thankyou for all of your work, you are truly an Angel.

Luminous was great Alyson my consultant knew straight away about the client which would suit me. Would definitely recommend them.

I approached Alyson at Luminous shortly a after arriving in the UK on a working holiday visa. After I left my initial meeting with Alyson I knew that I was dealing with a professional consultant who completely understood what I was looking for. Very soon after our meeting Alyson had arranged interviews for me at agencies that I was extremely interested in and I was placed not long after in a fantastic environment that I felt comfortable in as a permanent consultant. With regular phone calls and e-mails and in depth information on what to expect Alyson more than prepared me. I would definitely recommend The Luminous Group to anyone out there. They listen, understand what you are looking for and offer that more personal, friendly but professional service.

I recently have dealt with Alyson who placed me a position with TRC International. I just wanted to email you quickly and let you know that I thought Alyson was fantastic! I would recommend Alyson to anyone who was thinking of going into recruitment as a career. She was understanding, listened to my needs and matched me up to the perfect company. Throughout the entire process, Alyson kept me informed, and had a professional and personable manner to her which made my experience changing career – less stressful than I thought. I hope one day that I will be as fantastic as Alyson in the near future, and she has given me inspiration to do my job as professional as Alyson in my career as a recruitment consultant.

I am pleased and honoured to take this responsibility to provide testimonial regarding Alyson from Luminous Group. I had had very limited experience with recruitment agencies & consultants until my commencement with my previous employer. During this time I found that I was enjoying my recruitment position but unfortunately was not with the right company. I was very nervous about moving to a new company and what my professional future might have entailed. I had met with several other rec to rec consultants and on every occasion I was sent to interviews that I had expressly advised my consultant I was not interested in pursuing. I have to admit at this time I was becoming quite disheartened with the whole process. I then met with Alyson and found that I was immediately set at ease, Alyson was confident, understanding and most importantly she actually listened to me! I am now successfully employed with a great company, and after only 4 weeks I am performing well and am happy and even excited to get up and go to work every day. I have even recommended other colleagues to contact Alyson for assistance as I was more than pleased with the service I received. Thank you Alyson for your professionalism and brilliant ongoing service and support, you should be commended! I would have absolutely no hesitation in recommending Alyson and the team at Luminous Group to both candidates and clients, they are fantastic!

I am very pleased with the level of service from Alyson at Luminous Group who was extremely helpful and wonderful to deal with. She was extremely efficient in keeping me informed all the way until I was successfully placed at my new job. I was unsure of which direction to go as have little experience in recruitment but Alyson made it easy for me and I have no regrets in my decision in changing companies. I would recommend using Luminous Group as a company that gives you that personal touch and also values what you are really worth. Lastly, I was pleasantly surprised by the way Alyson followed up with a gift and courtesy calls following my placement. Thank you and hope I can use Luminous again for my next career move.

After a couple of bad experiences with the last 2 employers I felt a little despondent about the recruitment industry including the Rec 2 Recs. Priscilla from The Luminous Group restored my confidence and respect in the industry and Rec 2 Rec’s, just by listening from ‘what would be the best next step for you?’ as opposed to the judgemental ears that I came across with the other Rec 2 Recs. I found that The Luminous Group do what they say they are going to do. Again, thank you Priscilla, I love my job.

I would like to thank Priscilla and The Luminous Group for their professionalism and diligence they provided me. It is never an easy decision to look for a new role and company, however, the communication and understanding I was given throughout the process ensured it was an enjoyable and seamless exercise. A pleasure to deal with!

I found Priscilla/Luminous Group very knowledgeable of the Recruitment Industry. This made it easy to discuss the direction I wanted my career to head in. I was on my way to a new career in no time at all.

I have thoroughly enjoyed working with Luminous Group. After working as a recruitment consultant in New Zealand for ten years I decided to relocate to Australia. I initially applied for a role from New Zealand and was telephone interviewed by Janet Quinn, and then introduced to a range of roles to consider. Janet's professional manner and understanding of the Sydney market enabled me to secure a number of interviews and get a good feel for both the role and the company.Janet's knowledge of the market certainly made the difference between going direct to one company and looking at a number of opportunities and making a considered decision. I would not hesitate in recommending Luminous Group to both local and overseas based professionals and businesses.

Finally an R2R that listens to what you have to say! Everyone in the industry has experienced sitting with a consultant explaining what type of role you are looking for and what area you would like to work, only to find them trying to sell you a position that is completely different. Luminous Group don't treat you like just another invoice. You receive a comprehensive interview plus an honest description of what is available, then as the process continues, you are kept abreast of any developments as they may arise. Luminous Group know all of the right people in the industry and have the ability to discuss a range of alternatives. They will also make enquiries on your behalf to source alternatives that may suit, try to find another R2R that will do that! After placement follow up is exceptional, ensuring that you are comfortable in the knowledge that they are still there to support you should you have any concerns or queries.

Priscilla coached me thoroughly for the interview; as a result I landed the job! She created excellent rapport during my phone interview. She also helped me during my decision making and salary negotiation processes.

I found the service given by Janet from the Luminous Group of highest quality. As a seasoned recruiter with international experience, over the years I have been in contact with many REC 2 REC company’s from the US, United Kingdom and now Australia. My view up to now has been that many REC 2 REC consultant’s are highly unprofessional and generally not very skilled within the basic skills of recruitment. So when I first met Janet, it was very refreshing to meet a recruitment professional who listened to what I was looking for, what I liked and disliked and acted very quickly based on the information that was obtained within our meeting and within a matter of days, she had turned around two interviews, of which one I accepted and now work for. With this in mind I would recommend the Luminous Group to any potential recruiters or recruitment consultancies that are looking for a fleshing and unique service. Wayne, Account Manager Technology Recruitment Solutions

Having dealt with a couple of rec 2 rec agencies to make my next career move in recruitment, I meet with Priscilla at Luminous Group. I found the experience a "breath of fresh air", finally finding a consultant who listened to my requirements and worked with me to find a suitable role. I enjoyed the experience from initial meeting though to commencement in my current role. I think it is rare to find a consultant in this market with the patience and professionalism Priscilla shows. I would highly recommend dealing with Luminous from a candidate prospective and from my experience would certainly use the services as a client in the future.

I contacted several rec to rec firms when I made the decision to relocate from Brisbane to Sydney and found the levels of professionalism to vary greatly. I was impressed with Janet because she listened to what I wanted to gain from my move and new position and made recommendations accordingly. I didn’t want to find myself 1000kms from the place I called home in a job I didn’t like and I didn’t want my name or resume splashed all over the Sydney market. Janet provided me with some great advice on the relevant firms in Sydney and did not attempt to force me into roles which provided neither the salary nor challenge I was seeking. Her follow up was great and I valued her level of service. I would not hesitate to utilise her services as a candidate or client in the future.

I want to take this opportunity to show my gratitude for making this experience, in what was a difficult time for me, a positive one. I want to commend Luminous Group for the utmost professionalism, care and superior level of service from beginning to end. The consistent communication and checking in made me feel like an individual as opposed to simply a number in the candidate world. The friendliness also helped me overcome stereotype of going through a recruitment agency, and ironically enough I am now working for a recruitment company.

Luminous has provided me with excellent service, I called Luminous upon returning to Australia on an extended holiday, it was during the Christmas break and other agencies were closed and never returned my calls. Within a week of meeting with Priscilla I had 2 interviews and a job offer. Priscilla provided me with all the information I needed to succeed in my role and explained exactly what the role was about, I m still here today! I would definitely recommend luminous group, they have a very friendly, fuss free and honest approach.

"I was placed by Luminous Group after relocating from Adelaide in 2005. I found them to be very professional, integral and reliable. Excellent opportunities were presented before me through Luminous and I would highly them as a Recruiting Agent."

I contacted Luminous Group after initially working with 2 other Rec2Rec firms, one of which was great – the other extremely disappointing. I was on a mission to find the right role and was keen to find a company that matched my needs. Dealing with Priscilla was a really pleasant experience. She listened carefully, took on board my needs, and came up with a very targeted opportunity quickly. I was kept informed throughout the process and felt that she really understood and respected my business ethic and cultural requirements. I would have no hesitation in recommending Luminous Group.

Paige, IT Team Leader

From my first communication with Janet from Luminous Group, I knew that I was dealing with a professional and efficient company. This was evident from the initial interview in which Janet traveled to see me during my lunch break. Subsequently, I had two interviews lined up within 24 hours with prestigious recruitment companies. Throughout the interview process I heard from Janet at least daily, either to provide insight into the client and interviewer I was meeting with, or just to inform me that she had not heard any further information but would keep me updated. And when Janet was not available to phone me personally, I heard from her business partner. In less than two weeks, I gained employment with one of Australia's leading recruitment companies in a specific industry. Without the support and guidance from Janet and Luminous Group, I highly doubt I would have been so fortunate. From the convenient interview times, the follow up phone calls, and the listening to my specific needs, Luminous Group is definitely the best Recruitment company I have ever dealt with. Furthermore, Janet's skills as a Recruitment Consultant are second to none. Every interview I attended, I really felt that Janet had matched my skills and personality perfectly to the prospective employer. Also, her genuine and kind hearted nature really made me feel like I was her only candidate at that time. Thanks again Janet and Luminous Group!

I would just like to forward you a quick note advising you of my appreciation in respect to assisting me in helping me take my next career step within the recruitment industry. Being in recruitment myself and knowing the industry, I wanted to look for my next career opportunity with a reputable recruitment organisation. I contacted a few recruiters as well as friends within the industry. I decided to deal with only those that I believed were no nonsense and whom showed a genuine interest. I was looking for an agency that could offer me sound, honest and direct advice as well as having the experience and professionalism to help me make this all-important decision in my life. Not only after speaking and meeting with Priscilla was I completely confident in what she and Luminous Group could do for me but I walked away from our meeting knowing that she was genuinely interested in working with me and helping me to pursue my career path. To back that up she also made me feel confident and at ease that she would be able to source the role and the type of organisation that I was searching for. I arrived home from our meeting that day to receive a message on my home phone describing two roles that were exactly what I was looking for. One of those organisations I now work for and I have been here since January 2006. I am delighted in my new role and it is everything that I hoped for! Priscilla always dealt with me professionally, listened and understood exactly what I wanted from my potential new employer, kept me updated at all times throughout the recruitment process, kept constant contact post placement right up until today and made me feel totally at ease and able to place my complete trust and confidence in her and Luminous Group. I think the most important thing is that she really listened to what I was looking for and took the time to understand and follow up. With her experience she was able to provide me with fantastic career advice and found the exact role that I was looking for. No nonsense, professional, friendly and a high quality service. That’s how I would describe my experience with Luminous Group! I have referred people and will continue to refer people to Luminous Group with my personal recommendation. Priscilla; Thanking you so very much for all your help! You changed my career for the better and I have you to thank for that! I placed my trust in you and truly came through for me.

I approached Priscilla at the Luminous Group after working within a consultancy environment for a number of years; I was keen to focus on something in-house. I had approached a number of recruitment to recruitment consultancies and was very clear as to what I "wasn't" looking for. A number of them still tried to push me into something that was Account Management or even the same thing that I was currently doing, this was very frustrating! The service that I received from Priscilla was great. She understood and delivered on the types of positions I was interested in - someone who listened to what I wanted - finally! Throughout the process she kept in regular contact with me and followed up promptly, any queries that I had. I would recommend Luminous Group to my colleagues as a stand out organisation in an industry of varying levels of mediocrity.

I really enjoyed the experience with Luminous Group; I felt that they understood exactly what role I was looking for. I had been to see many other Rec2Recs and I was being forwarded to agencies that I just wasn't interested in. Janet made me feel like a real person and guided me through the entire process. They were never too busy to take my call!! I have been placed in a role that I actually really enjoy. I think they are fabulous and if I need them again I will definitely be back!!

The Luminous Group have provided professionalism, accountability and quality service that is unique in their sector. They are pleasure to do business with.

Priscilla and Janet placed 2 staff members into my Industrial team at Parramatta, A BDM and a Temp Consultant and they both turned out great. The Luminous Group listened intently and really attempted to match the candidates to our business. The BDM has now moved into a more senior regional role. I have recently changed employers and I asked Priscilla to act on my behalf. Priscilla managed to find me a great role with a progressive organization. The communication and feedback through the whole process was fantastic. If I have a staffing need in the future I will only give the job to the Luminous Group as I believe they will be able to find me the best candidate.

I contacted the Luminous Group recently to explore employment opportunities in Sydney. Being based myself in New Zealand; I imagined the whole process would be fairly daunting particularly as I was looking to complete most of the process before my final move. Luminous Group exceeded my expectations in all areas of the process! My initial call to them was based firstly on the sheer number and variety of recruitment specialist opportunities they had advertised but largely because, on reading their advertisements, I knew I would be dealing with 'seasoned' recruiters who knew the industry requirements and roles inside and out. Janet Quinn's thorough approach meant that by the end of our second telephone interview I felt totally comfortable she had not only uncovered enough detail on my background, but also listened very closely to my aspirations for the future. Her focus on environmental fit was a breath of fresh air!! Janet presented me with a number of options based on my criteria and facilitated telephone and video interviews with key decision makers in high profile companies. I was fully briefed prior to each interview and Janet's follow up was consistently excellent. I believe Luminous Group's fresh approach will raise the standards of the Rec-2-Rec service sector and I will have no hesitation recommending them to any of my Recruitment Industry colleagues in the future.

Priscilla Pereira of Luminous Group has displayed qualities of a recruitment consultant that are few and far between. In returning to work from having a baby, I found searching for my next career step very daunting and stressful. From initial contact to interview with Luminous Group, Priscilla took the time to listen, understand and most of all care about what I wanted. Due to her willingness to help, she not only found my perfect position, she has kept in consistent contact and even mentored me throughout my probationary period and beyond. Priscilla is not only my recruitment consultant; she has now also become a friend. Thank you Priscilla.

Looking for a new role is always stressful and finding the right one is even more difficult. But hats off to Janet and Priscilla at the Luminous Group for providing me with service that went beyond the calls of duty. From their prompt response to my CV, to the catch up phone calls now that I've been placed, I have found that their service is nothing short of excellent. They have always given me advice that looks out for my best interests and in turn you can tell that their organisation is there to do what's best for you, not just out there for a quick buck. I ended up with three interviews within a week and two offers to ponder on!! You can't get much better than that!

The consultants at Luminous were fantastic. The second I walked in the door they made me feel really comfortable and relaxed. I only had 6 months experience in the industry (so I was a bit unsure), yet Priscilla treated me like a professional and helped me identify the type of company I was best suited too. She was absolutely spot-on. I am really enjoying my time with this company. I would definitely recommend Luminous they are the type of consultants who treat you like a friend rather than a walking dollar sign.

Dealing with Luminous Group was a professional enjoyable process. I went for an initial interview with the girls who replied to my application almost immediately and was offered a full time position with a great company within a week. I was very impressed with their immediate responses and good advice when going for my interview. I would definitely use there services again and would recommend them to anyone looking for a career change or recruitment industry information.

After a bad experience with my previous employer, I was very close to leaving recruitment all together. By chance I applied for a role through Priscilla and was contacted immediately. I previously was in contact with another Recruitment 2 Recruitment agency but felt like I was being pushed in to any role just for the sake of filling it quick. After meeting with Priscilla, I can not speak highly enough of how she helped me stay within recruitment. Priscilla took the time to talk to me and I felt a trust knowing that I could share my experiences with her. From this exchange of information Priscilla was quick to send me for an interview to which I was offered the role on the spot. Priscilla and Luminous have been very professional and thorough with follow up and making sure they get to know me as a person not just another consultant looking for their next role. This is an exciting career move for me and I owe Priscilla everything for helping me regain my passion for Recruitment. I will most certainly be recommending Luminous to anyone I know within the Industry looking for their next career move.

My dealings with Janet at Luminous Group were always very professional, I was offered a very personable and friendly service. Having had a "difficult" experience with rec to rec companies in the past, I was very hesitant to work with another and as a result I was a very difficult candidate for Janet to deal with. After a brief meeting with Janet, she had figured out what I was looking for and suggested a few different options for me. Janet was very patient, honest and persistent as I was very reluctant to go through the recruitment process. Now thanks to her time and effort, I have been offered a role which I am actually very excited about and looking forward to commencing. Janet's communication, persistence, honesty, patience and personable attitude make Luminous Group a company that consultants and clients would be able to trust and easily deal with. Thanks Janet for all your help!

Sunny Lee, Recruitment Consultant

I have been dealing with Luminous Group since October 2004 and during this time I have found their level of service to be excellent. The quality of personnel that I have received from Luminous Group has been consistent and professional. They have ensured that our staffing requirements have been met and handled in an efficient manner.Personally, Janet Quinn has supported our needs as our Account Manager. Her attitude and enthusiasm towards her clients has made her a pleasure to work with. Her ability to understand the complexities of our business is outstanding, however the most impressive quality is the ability "to get the right fit" from a culture perspective.Luminous Group has an excellent network which ensures that the operation is always of the highest standard. I would highly recommend Luminous Group as an avenue to outsource your Permanent Recruitment needs.

Jacqui Russell, State Manager

I would like to thank the Luminous Group for the fantastic service provided to me, whilst I was looking for my role.From my initial phone call, made to Priscilla, to my interview and placement in my desired role by Janet, the service was outstanding. Their efforts to match my skills and career expectations, for a best fit result, made the experience thoroughly enjoyable.I believe they got it right and would not hesitate in returning there if the need arrises, or to recommend them to my colleagues and friends.

Sarajane McKinnon, Account Manager

Priscilla has demonstrated a great capacity for listening to our business needs and reflecting those needs in the qualities of the candidates presented. She is also a creative thinker and is always open to having a constructive discussion.

Fiona, Manager, Permanent Recruitment & Customer Services